We make it our priority to deliver & stock groceries before your arrival. In some instances, particularly during busy vacation seasons, there may be delays due to housekeeping, inspections, traffic, and heavy order volume. In most cases, you should receive your order by no later than your arrival time of 4 pm. If you have paid for early check-in, we will shop & deliver the day before you arrive.
Refrigerated and frozen items will be stored appropriately. All other items will be arranged neatly on the counter.
Yes. If you are using the online store, you can list them in the “Notes” section during the shopping process. We will do our best to accommodate these requests.
Your order will be shopped for, delivered and stocked by one of our preferred parnered businesses based on your vacation destination. You will have the contact information of that business on your confirmation email in case you need to make any adjustments to your list.
When your order is placed, your Credit Card will be authorized for $20. Your Credit Card will then be charged for all groceries and fees within 24 hours of delivery and you will receive an email with a copy of your receipt.
Orders can be canceled 48 hours prior to delivery. A $50 cancelation fee will be applied to all orders canceled within 48 hours of delivery.